Amicable collection — negotiations, summonses, settlements

Amicable collection is one of the most important elements of effective debt management. It involves the collection of debts without going to court, with maximum efficiency and with attention to business relations. At DSK, we implement an intelligent debt collection system that combines the experience of lawyers with modern IT tools and standardized communication procedures.

We act comprehensively – from the moment a delay is detected, through payment monitoring, intensification of contact, to reporting and preparation of follow-up strategies. Our goal is to recover funds quickly and efficiently – without escalating the dispute and respecting the client’s reputation.

Our experience shows that effective amicable debt collection can bring real results within just a few days of making initial contact with the debtor. In many cases, the very first request for payment sent from a professional law firm – properly worded, with reference to the consequences of further proceedings – turns out to be sufficient.

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They trusted us

  • Onninen

  • HTTPS

  • ENEA GROUP

  • Yource

  • UAM

  • SWPS

  • Kaczmarek Electric

  • ZTM Poznań

Amicable collection — range of services

Smart payment monitoring system

  • Automatic reminders about the upcoming payment deadline – sent by SMS and email.
  • Integration with client systems (API, batch file).
  • Charging statutory interest and compensation (40 euros) for delays in commercial transactions.
  • Invoice-level monitoring with the ability to view case status online.
  • Transfer of data to the debt collection system without involving additional resources on the client’s side.

Multi-channel communication with the debtor

  • Calls for payment sent by e-mail, SMS, telephone, and by regular or return receipt letter.
  • Call center – telephone contact conducted by trained negotiators.
  • Customized communication schedule – a sequence of actions developed on the basis of the debtor’s scoring.
  • Online negotiation and settlement – including installments, rollovers, side cost reductions.

Making debt information public

  • Adding the debtor to the BIG InfoMonitor register.
  • Entries in economic reports and debt exchanges.
  • Informing about the possibility of disclosure of data in industry systems – as an element of extrajudicial pressure.

Reporting and transparency

  • 24/7 online access to the system, with a view of case status, contact history and actions taken.
  • Cyclical reports for the client – analysis of effectiveness, recommendations for next steps, assessment of the chances of recovery.
  • Transparent escalation path – the ability to move smoothly to the judicial and enforcement stage with full documentation.

Strategic preparation for further stages

  • Evaluation of the effectiveness of amicable debt collection – analysis of the possibility of settlement.
  • Verification of the debtor’s property and legal status – recommendation for further action.
  • Preparation of documentary evidence for lawsuits or injunctive relief.

Training in amicable debt collection

  • We provide training for accounting, legal and collection departments.
  • Classes based on real cases – negotiations, psychology of contact with the debtor, settlement modeling.
  • Stationary, online and hybrid variants – tailored to the client’s organizational structure.
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Our clients' industries

Individual entrepreneurs Transport/logistics IT Automotive E-commerce Media supply Units of the public finance sector Private colleges Foreign companies

Why choose amicable debt collection at DSK Kancelaria?

  • Systemicity and technology – we use a sophisticated system that automates operations, monitors every invoice and increases process efficiency.
  • Team experience – our team combines lawyers, negotiators and analysts who can choose the most effective way to communicate with the debtor.
  • Maintain good business relations – we do not escalate a dispute unless absolutely necessary.
  • Integration with customer processes – we do not require additional internal activities, we operate on the basis of simple data transfer.
  • International reach – we also handle debt collection outside Poland.
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