Legal services for e-commerce — comprehensive support

Running an online business requires not only market knowledge, but also full regulatory compliance. An e-commerce lawyer is a key business partner for online store owners, marketplace platforms and digital service providers. Our e-commerce legal services include comprehensive legal support, helping companies to bring their business in line with current regulations and avoid legal risks.

E-commerce operations involve a wide range of legal issues – from consumer protection to compliance with RODO to vendor agreements and content licensing. In addition, companies operating in a subscription, marketplace or dropshipping model must comply with additional regulatory requirements. We help lay out the legal strategy and ensure the security of online transactions.

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They trusted us

  • 11Sigma

  • Netguru

  • Appsilon

  • Blue Owl

  • Deployflow LTD

  • DO OK

  • Makimo

  • Mente

  • Neoteric

  • NS Code

  • STX Next

The scope of our services

Online store regulations and legal documentation

  • Creating regulations adapted to e-commerce laws.
  • Privacy policies, terms of service, subscription terms.
  • Development of regulations for loyalty and partner programs.
  • Audit of documentation for compliance with consumer law and RODO.
  • Develop internal regulations for marketplace platforms and SaaS services.
  • Create policies for payments, refunds and chargebacks.
  • Develop regulations for copyright protection in e-commerce.

Consumer rights protection and compliance with e-commerce regulations

  • Advice on consumer rights and e-commerce regulation.
  • Develop and implement complaints, returns and chargeback procedures.
  • Representation in disputes with consumers and before the OCCP.
  • Assist in bringing the business into compliance with the Omnibus Directive and other EU regulations.
  • Compliance support for price marking, discounts and promotions.
  • Create strategies to protect against consumer fraud and false returns.

RODO and data protection in e-commerce

  • RODO compliance audits for online stores and marketplaces.
  • Create privacy policies and data entrustment agreements.
  • Implementing procedures for the protection and processing of personal data in accordance with the law.
  • Representation in case of inspections by data protection authorities.
  • Develop cookie policies that comply with privacy regulations.
  • Advising on compliance with international data protection regulations.
  • Develop procedures for cyber security and customer data protection.

E-commerce contracts and cooperation with suppliers

  • Negotiate contracts with digital, hosting and marketing service providers.
  • Drafting licensing and marketplace agreements.
  • Create agreements with influencers and advertising agencies.
  • Advice on intellectual property and copyright protection.
  • Develop standard terms of cooperation for suppliers.
  • Audit of dropshipping contracts and fulfillment services.
  • Contract regulation support for affiliate and partner systems.

Debt collection and fraud protection

  • Enforcement of receivables from customers and contractors.
  • Implementation of procedures to minimize the risk of fraud and chargebacks.
  • Representation in court and arbitration proceedings.
  • Develop an e-commerce claims strategy.
  • Implementation of payment risk monitoring systems.
  • Support in the collection of receivables in foreign markets.
  • Create mechanisms to protect against transaction fraud and phishing.

Legal service of marketplace and sales platforms

  • Creation and implementation of regulations for marketplace platforms.
  • Regulation of the relationship between the platform and vendors and customers.
  • Develop copyright and IP protection mechanisms.
  • Resolving disputes between vendors and users.
  • Support in pricing policy and regulation of promotions on marketplaces.
  • Develop procedures for moderating content and removing infringing offers.
  • Representation in disputes arising from marketplace activities.

Support in international expansion

  • Analysis of legal requirements for sales in various countries.
  • Preparation of documentation in accordance with international regulations.
  • Advising on VAT OSS and cross-border settlements.
  • Representation before regulatory authorities in foreign markets.
  • Develop e-commerce compliance strategies in the US and EU.
  • Assistance in registering trademarks and patents in foreign markets.
  • Advice on local payment, delivery and returns regulations.
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Completed projects

  • We advised the operator of a subscription model e-commerce platform on the preparation of terms and conditions, return policy and discount rules. We also conducted a RODO compliance audit.

  • We prepared a set of documentation for the dropshipping store - regulations, cookie policies and supplier agreements. We advised on compliance with EU law, consumer protection and implemented solutions to counter payment fraud.

  • We advised the client on entering EU markets, preparing documentation in accordance with local regulations. We drafted agreements with partners, VAT OSS documents and consumer procedures, supporting safe expansion.

  • We supported a company operating an online store in reviewing and updating legal documentation, including store regulations, privacy policy and complaint procedures. The project also included verification of the compliance of marketing communications with consumer protection and data protection regulations (RODO).

See what else we specialize in

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Why use our e-commerce legal services?

  • Full regulatory compliance – we bring operations in line with current regulations.
  • Business security – we eliminate legal and financial risks.
  • Legal support at every stage – from launching the store to scaling into new markets.
  • Customized approach – each strategy tailored to the specifics of the business.
  • Experience in e-commerce – we support online stores and marketplaces.
  • International expansion support – we help you adapt your business to different jurisdictions.
  • Comprehensive approach – we combine legal advice with optimization of operational processes.
  • Minimize the risk of litigation – we help you avoid conflicts through well-structured documents.
  • A modern approach to compliance – we help align operations with changing European and global regulations.
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