Welcome to another episode of the Monday Bagel podcast.
Fernanda Suriani is a guest of Michal Jackowski
In this interview with Fernanda Suriani, we examine Brazil’s Pacifica platform. It’s an AI-powered tool that the Brazilian government is using to speed up the processing of maternity benefit claims.
We discuss how the system works in practice – betting on a hybrid model that combines the power of artificial intelligence with the necessary human oversight. We consider how AI tools are redefining the relationship between citizen and state, access to justice, and how they can be used responsibly in the public sector.
This conversation is not about replacing lawyers or clerks with AI tools, but about a modern approach to legal and administrative processes to make them faster, safer and more citizen-oriented.
We invite you to watch!
